Frequently asked questions

Any unanswered questions? Don’t hesitate to email us!

Orders and payment

Where can I find your products?

We sell all our products through our webshop (just make your way to ‘The Market’), and directly, to members of our broadcast list. If you would like to join the list to receive our weekly menu and 15% discount on all honeys and coffees, please whatsapp us on 082 562 5526. You can also taste our coffee (and many delicious chocolate treats!) at Honest Chocolate Café (64A Wale Street, City bowl).

Which payment methods do you accept?

We accept electronic bank transfers (via Pay Fast Instant EFT), credit card and Snap Scan. If you order from us via WhatsApp, you receive an invoice with our EFT details.

Where do you deliver?

We deliver to Cape Town and the Southern suburbs.

What does delivery cost?

Delivery in Cape Town and the Southern suburbs costs R50. Delivery for orders of R500 or more are FREE : )

When do you deliver?

We deliver to order. If your coffee order is in by Monday 12/noon latest, we have it freshly roasted for you by Wednesday! If you order honey, we deliver within two days – and faster if possible!

Can I collect my order?

You are very welcome to collect your order from us. Please include a proposed collection date and time in your order note.

I am having trouble with my order; what should I do?

If you experience any trouble with your order, please email us ( We will do our utmost to come up with a quick solution!

About our products

Where do you source your products?

Our speciality coffees come from coffee farms that produce quality coffee with concern for their workers and the environment, not just their profits. Our grains and pecans are grown locally and organically, and we are busy helping to establish a local source of organic oats. Our honeys come from our own sustainably managed, stationary hives and from hives of local beekeepers who apply similar beekeeping principles.

How do I get more information about your products?

If you would like to have more information about any of our products, you may find our blog of interest, or you can get in touch with us via email (